Effective Date: 2025-04-04
This document governs
- the use of our website, and any other related agreement or legal relationship with us
in a legally binding way.
Our website is provided by: HalloWoo
Contact email: [email protected]
What you should know at a glance
Please note that some provisions may only apply to certain categories of users. In particular, certain provisions may only apply to consumers or to those users that do not qualify as consumers. Such limitations are always explicitly mentioned within each affected clause. In the absence of any such mention, clauses apply to all users.
TERMS OF USE
Unless stated otherwise, the terms in this section apply generally when using our website.
Specific or additional conditions may apply in certain situations and are noted in this document.
Account registration
To use the service, you can register or create an account by providing complete and truthful information. You can also use the service without an account, but this might limit some features.
You are responsible for keeping your login details confidential and must choose passwords that meet the highest standards of strength as allowed by our website.
By registering, you agree to take full responsibility for all activities under your username and password.
You must immediately inform us using the contact details in this document if you believe your personal information, account, or login details have been violated, disclosed, or stolen.
Conditions for account registration
Registration of accounts on our website is subject to the conditions outlined below. By registering, you agree to meet such conditions.
- It is not permitted to register accounts by bots or any other automated methods;
- You must register only one account, unless otherwise specified;
- Your account must not be shared with other persons unless otherwise specified.
Account termination
You can close your account and stop using our service anytime by contacting us at the contact details provided in this document.
Account suspension and deletion
We reserve the right to suspend or delete your account at any time and without notice if we find it inappropriate, offensive, or in violation of these terms.
Suspending or deleting accounts does not entitle you to claim for any compensation, damages, or reimbursement.
The suspension or deletion of accounts due to causes attributable to you does not exempt you from paying any applicable fees or prices.
Content on the website
Unless otherwise noted, all content on our website is owned or provided by us or our licensors.
We do our best to ensure the content on our website complies with all laws and respects third-party rights. However, this may not always be achievable.
If you believe your rights are being infringed, without prejudice to any legal prerogatives to enforce your rights, please report any issues using the contact details provided in this document.
Rights regarding content on our website – All rights reserved
We hold and reserve all intellectual property rights for all content.
You may not use such content in any way that is not necessary or implied for the proper use of the service.
Specifically, but without limitation, you may not copy, download, share (beyond the limits mentioned below), modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer, assign to third parties, or create derivative works from the content on our website. You also cannot allow any third party to do so through your account or device, even unknowingly.
Where explicitly stated, you may download, copy, and share some content from our website for personal and non-commercial use, provided you correctly implement copyright and other required attributions.
Any statutory limitations or exceptions to copyright remain unaffected.
Access to external resources
Through our website, you may access external resources provided by third parties. You acknowledge and accept that we have no control over these resources and are not responsible for their content or availability.
Conditions for third-party resources, including any rights granted in their content, are governed by those third parties’ terms and conditions or by applicable law.
Acceptable use
Our website and service may only be used within the scope of what is provided for, under these terms and applicable law.
You are solely responsible for ensuring your use of our website and service does not violate any laws, regulations, or third-party rights.
We reserve the right to protect our interests by denying you access to our website or service, terminating contracts, and reporting any misconduct to the appropriate authorities if you are involved in or suspected of the following:
- violating laws, regulations, or these terms;
- infringing on third-party rights;
- significantly impairing our legitimate interests;
- offending us or any third party.
TERMS AND CONDITIONS OF SALE
Paid products
Some of our products require payment. Details about fees, duration, and conditions are described below and in the dedicated sections of our website.
Product description
Prices, descriptions, and availability of products are detailed in the relevant sections of our website and may change without notice.
Although we strive for accuracy in presenting products on our website, representations (including graphics, images, colors, and sounds) are for reference only and do not guarantee the characteristics of the purchased product.
The specific characteristics of the chosen product are outlined during the purchasing process.
Purchasing process
Every action taken from selecting a product to submitting the order is part of the purchasing process.
Add Cart — Checkout — Complete
Order submission
When you place an order, the following apply:
- submitting an order determines the contract conclusion and obligates you to pay the specified price, taxes, and any additional fees and expenses outlined on the order page;
- if the purchased product requires action from you, such as providing personal information or specific requests, submitting the order means you agree to cooperate accordingly;
- after submitting the order, you will receive a receipt confirming that the order has been received.
All communications regarding the purchasing process will be sent to the email address you provided.
Prices
During checkout and before order submission, you will see product price and delivery costs
Methods of payment
Details about accepted payment methods are provided during the purchasing process.
Certain payment methods might have additional conditions or fees. In these cases, more information can be found in the related section of our website.
Paypal, Debit card, Credit card, Apple Pay, Google Pay, and local payment methods such as Klarna and Clearpay
Retention of product ownership
Until payment of the total purchase price is received by us, any products ordered will not become your property.
Delivery
Products are delivered to the address provided by you and in the manner outlined in the order summary.
Upon delivery, please check the content and report any issues promptly using the contact details provided in this document or as outlined in the delivery note. If the parcel appears visibly damaged, you may refuse to accept it.
Delivery times are outlined on our website or during the purchasing process.
Failed delivery
We are not liable for delivery errors due to incorrect or incomplete information provided by you during the purchasing process nor for any damage or delays after delivery to a carrier organised by you and not offered or recommended by us.
If the goods are not received or collected at the time or within the period specified, they will be returned to us. We will contact you to schedule a second delivery attempt or to agree on a future course of action.
Unless otherwise agreed, each delivery attempt after the second one will be at your expense.